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Organizational Effectiveness and Profitability depends on Personal efficiency, the so-called U-Factors or Psychological Variables. Emotional Quotient and the inner strength of the director or the executive are reflected in his/her motivation, commitment, inter-personal relations, leadership, team spirit, customer relations, target achievement etc. A progressive organization cannot ignore these critical personal factors.
Some Real-Life Situations in the Corporate Setting :
What Can CIPP Do for Coprporate Quality Enhancement?
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